About us
The AL★RM brand was launched in 1997 and ever since, our Company has helped set the standard globally for IP Alarm Monitoring. Established by experienced industry professionals who continue to uphold the Company’s reputation for engineering and design excellence. AL★RM's mission is to deliver the best ‘Alarm Switching’ service for all our customers at the highest quality, ensuring the core network remains consistently reliable and fortified against intrusion.
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History
1997-2000
Alarm Monitoring Web Access
SMS-based Alarm Monitoring
Email-based Alarm Monitoring
2001-2008
IP-based Alarm Monitoring
IP-based Video,Fire Monitoring
IP-based PowerBrick,GPS Smartphone Panic Alarms
2009-Present
IP-based Tele-Health Monitoring
IP-based Base Hospital Monitoring
Mobile Alarm Web API
Testimonials
FM Concepts limited engaged the services of Alarm NZ for almost 3 years, and is progressively transferring all of our monitoring requirements to Alarm NZ. Alarm NZ has been consistent with their service, innovative and can deliver quality technical and backup services to the highest levels reliably regarding this important task. I would thoroughly recommend this progressive Monitoring / ISP service provider to any company looking to enhance their monitoring and technology.
- FM Concepts / Britomart.
We would like to thank you for the terrific service we have received from Alarm NZ - Especially from Alan, over the past 2 years, and should we require monitoring in the future we will give you a call
- Paytech Solutions.
Thank you AlarmNZ for responding and executing so promptly, I have been very happy with AlarmNZ services over the years and have no complaints whatsoever and would be happy to recommend your services.
- Robert Bruce agency
I have enjoyed the association with the company and the people. They have always been particularly responsive and I have felt 'safe' knowing that they were looking after me and the property.
- Janine Smith
Our Technology
We Currently Offer
MONITORING
Our cloud-based alarm monitoring platform “AlarmSwitch” is an enterprise level system able to interface with multiple device communication platforms.
SMARTPHONE APPS
Android and Apple iOS mobile GPS tracking including support for various Bluetooth/Wi-Fi and satellite accessories such as wristbands and NFC tags.
POWER SERVERS
Backup broadband AC/DC power supplies designed for supporting critical broadband network equipment.
NETWORK GATEWAYS
Monitored network access devices (NADs) with fully featured firewall, VPN, FTP proxy including wireless 4/5g modules.
FIRE ALARM MONITORING
Our automatic fire alarm monitoring service connects any compliant standard conventional or advanced addressable fire alarm panel, sprinkler/suppression, and evacuation system directly to Fire Emergency New Zealand, “FENZ” automatic despatch system. We offer three service levels dependant on your requirements.
SECURITY ALARM MONITORING
Our alarm monitoring solution interfaces with all major brands of security detection equipment and cloud-based platforms including Apple, Google, and Samsung. We support remote web viewing and arm/disarm control via smartphone apps including remote off-site programming by any support engineer. We offer three service levels dependant on your requirements.
MEDICAL ALARM MONITORING
Our healthcare monitoring solution supports all leading brands of nurse call and medical alarm equipment used in private homes, retirement villages and base hospitals. We also support remote web viewing and activity detection via smartphone apps by any family member or your nominated outside agency. We offer three service levels dependant on your requirements.
AUTOMATION ALARM MONITORING
Our building infrastructure monitoring solution interconnects manual or automatic systems including heating & ventilation (HVAC), lighting, pumps, tanks, sewage systems, generators, utility meters, elevators, boilers, furnaces, refrigeration, fire, security, vehicle, visitor access systems. We support remote web viewing, smartphone apps for remote off-site programming by any support engineer. We offer three service levels dependant on your requirements.
BROADBAND ALARM MONITORING
We provision and install emergency telephone lines for elevators and entry/exit intercoms. Each of these connections is 24/7 battery backed up and monitored for continuous user availability and offline detection for health & safety. We offer three service levels dependant on your requirements.
LONE WORKER ALARM MONITORING
Our workplace personal safety monitoring solution includes a smartphone app designed to send urgent GPS alerts to our 24/7 help desk call centre for processing to emergency response services. This service supports company/corporate policy objectives and facilities compliance to central government health & safety regulations. We offer three service levels dependant on your requirements.
Contact
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Contact Us
Alarm New Zealand LTDLevel 1, 15 Day Street, Auckland CBD,Auckland 1010, New Zealand
Phone: +64 9 3030303
Email: helpdesk@alarmnz.com
P.O. Box 68950 Newton, Auckland 1011,
New Zealand
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