Privacy Policy

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you. We use your personal data to provide and improve our services. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the first letter capitalized have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our service or parts of our service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party. "Control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Application means the software program provided by the Company, downloaded by you on any electronic device, named ALARM111.
• Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Alarm New Zealand Ltd (NZBN 9429038003226), located at 15 Day Street, Central Auckland, Auckland City, New Zealand.
• Cookies are small files placed on your computer, mobile device, or any other device by a website. These files store details of your browsing history on that website, among other uses.
• Country refers to: Auckland, New Zealand.
• Device means any device that can access the service, such as a computer, cellphone, or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application, the Website, or both.
• Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals engaged by the Company to facilitate the service, provide the service on the Company's behalf, perform service-related tasks, or assist the Company in analyzing how the service is used.
• Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
• Website refers to Alarm New Zealand, accessible at www.alarmnz.com.
• You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the service. It may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the service through a mobile device, we may automatically collect information including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service via a mobile device.

Information Collected while Using the Application

While using our application, and in order to provide its features, we may collect—with your prior permission—the following:

• Information regarding your location
• Information from your device's phone book (contacts list)
• Pictures and other information from your device's camera and photo library

We use this information to enable features of our service and to improve and customize your experience. This information may be uploaded to the Company's servers and/or a service provider's server, or it may be stored on your device. You can enable or disable access to this information at any time through your device settings.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. Tracking technologies include beacons, tags, and scripts to collect and track data and to improve and analyze our service.

The technologies we use may include:

• Cookies or Browser Cookies: A cookie is a small file placed on your device. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings to refuse cookies, our service may use them.
• Web Beacons: Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These allow the Company to count users who have visited certain pages or opened emails, and gather related website statistics, such as measuring the popularity of sections or verifying system and server integrity.

Cookies may be "Persistent" or "Session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your browser.

We use both session and persistent cookies for the purposes described below:

• Necessary / Essential Cookies
  Type: Session Cookies
  Administered by: Us
  Purpose: These cookies are essential to provide you with services through the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you request cannot be provided, and we only use these cookies to deliver those services.
• Cookies Policy / Notice Acceptance Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These cookies determine whether users have accepted the use of cookies on the website.
• Functionality Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These cookies allow us to remember choices you make when using the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personalized experience and to avoid you having to re-enter your preferences every time you use the website.

Use of Your Personal Data

The Company may use personal data for the following purposes:

• To provide and maintain our service, including to monitor usage of the service.
• To manage your account: to manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
• For the performance of a contract: to develop, fulfill, and manage purchase contracts for products, items, or services you have purchased, or for any other contract with us through the service.
• To contact you: by email, telephone, SMS, or other forms of electronic communication—such as mobile app push notifications—regarding updates or informational messages related to features, products, or contracted services, including security updates when necessary or appropriate.
• To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about—unless you have opted out of receiving such information.
• To manage your requests: to attend to and manage requests made by you.
• For business transfers: we may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets—whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings—where personal data held by us about service users is among the transferred assets.
• For other purposes: we may use your information for other legitimate purposes such as data analysis, identifying usage trends, evaluating the effectiveness of promotional campaigns, and improving our service, products, marketing, and user experience.

Sharing of Your Personal Data

We may share your personal information in the following situations:

• With service providers: we may share your personal information with service providers to monitor and analyze usage of our service, or to contact you.
• For business transfers: we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another entity.
• With affiliates: we may share your information with our affiliates. In such cases, we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
• With business partners: we may share your information with our business partners to offer you certain products, services, or promotions.
• With other users: when you share personal information or interact in public areas of the service, such information may be visible to other users and publicly distributed.
• With your consent: we may disclose your personal information for any other purpose with your prior consent.

Retention of Your Personal Data

The Company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent required to comply with our legal obligations (for example, if we are required to retain your data under applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company may also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except where it is used to strengthen security, improve the functionality of our service, or where we are legally required to retain it for longer periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at the Company's operating offices and in any other locations where the parties involved in processing are located. This means that your information may be transferred to—and maintained on—computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to an organization or country unless adequate controls are in place to ensure the security of your data and other personal information.

Delete Your Personal Data

You have the right to delete, or request that we assist in deleting, the personal data we have collected about you.

Our service may allow you to delete certain information about yourself directly within the service. You may update, amend, or delete your information at any time by signing into your account (if you have one) and visiting the account settings section, where you can manage your personal information.

You may also contact us to request access to, correction of, or deletion of any personal information you have provided to us.

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users of the service or the public
• Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us, but please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We may also notify you via email and/or a prominent notice on our service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.